CoolIT Systems

A: CoolIT chillers are designed to be maintenance-free for 5-7 years to ensure the most worry-free experience for our customers.

A: Predictive Coolingâ„¢ is the use of various characteristics of computer usage and features to pro-actively cool the system. This is better than standard cooling techniques that are based solely on current temperature. By being able to predict when temperature is going to rise, it is possible to change the behavior of the cooler ahead of time (for example, increase power to fans) to prevent the rise from happening.

A: Cooling Capabilities:
Freezone is recommended for CPUs with total heat output of up to 175W. Higher loads can be accommodated but the result will be comparable to water cooling. The Eliminator is recommended for CPUs with a total heat output of up to 125W. The Eliminator is targeted for overclocking nearly any dual core CPU while the Freezone is more than capable of cooling the new quad core Kentsfield from Intel.

MTEC Design differences:
The technical differences are primarily the number of TEC's and the unique design of the radial heatsink vs the rectangular shape of the Freezone Heatsink. Eliminator has 3 TECs with a total maximum power draw of 40W. The Freezone has 6 TECs with a total maximum power draw of 56W (excluding the pump and fan for both measurements).

Thermal Control Module:
The Freezone TCM senses temperature of the coolant and regulates the cooling power like a thermostat to avoid risk of condensation. That said, if the temperature is set too low, the coolant will go well below ambient and condensation can occur. The TCM on the Eliminator has 3 settings - low, medium and high. "Low" is intended for very low power CPU's in a multimedia setting where there is a desire for very low noise output. "Medium" will be more than adequate cooling for day to day activities as well as gaming for stock processor speeds. "High" is maximum cooling power for the overclocking enthusiasts.

A: The CoolIT system is not a water-cooling system. Unlike water-cooling products, CoolIT does not use a radiator. Rather we use a proprietary ‘Chiller’ which incorporates multiple TECs or peltiers to chill the liquid coolant. CoolIT systems provide far greater thermal efficiency, increased reliability, run quieter and are easier to install than the raw components of comparably sized water-cooling kits.

A: Yes. CoolIT systems contain no user serviceable components.

A: No. CoolIT fans are built to exacting specifications and aftermarket fans may fail when used with CoolIT systems.

A: CoolIT systems can greatly enhance overclockability by reducing die (chip) temperatures. However, the type of die and even the batch number that a die comes from can also play a big factor in the maximum stable cadence (clock speed) at which a die can operate.

A: No. CoolIT systems reservoirs are fitted with patented pump technology that has an operating lifespan exceeding 50,000 hours MTBF. The CoolIT pump provides flow rates that far exceed the requirements of any CoolIT system.

A: No. CoolIT systems are pre-charged with a cooling solution that provides optimal efficiency and reliability, and which contains no harmful chemicals.

A: The coolant is a mixture of low-tox PPG (polypropylene glycol) and distilled water. Biologicals cannot propagate in this environmentally friendly, recyclable solution. To prevent coolant from escaping and contaminates from entering the system, it is constructed with vapor resistant materials and fitted with gas resistant plumbing.

A: The single Chiller fan should be dusted occasionally in order to provide optimal air flow. All other components are designed for long-term use and completely maintenance-free.

A: No. The coolant temperature of a CoolIT system is closely regulated by the Thermal Control Module and will not allow condensation to occur at factory settings.

Also, condensation is only a concern if you operate your chiller far below ambient temperature. You can use the MTECâ„¢ Control Center software to limit the minimum temperature the coolant is allowed to reach, thereby eliminating any risk of condensation.

A: The Freezone CPU Cooler can be fitted into any ATX chassis having a 92mm or 120mm rear fan exhaust. An ATX chassis having 80mm rear fan exhaust(s) requires minor modifications.

A: The Freezone CPU Cooler usually run at average 26dBA. Under extreme conditions maximum noise level is 37dBA which is still significantly lower than most other cooling products. Also, installing the Chiller in place of an existing case fan will further reduce system level noise of your computer.

A: The Freezone CPU Cooler is equipped with a 6-TEC (Peltiers) Chiller / Reservoir Unit, a Thermal Controller, and one CPU FHE (Fluid Heat Exchanger).

A: Yes. The system TECs are not activated and the system fan is not powered-up unless the system is under heavy load.

A: No. While the TECs do use power under heavy load, the system reduces power consumption at the die level due to lower operating temperatures.

A: The Freezone CPU Cooler supports all ATX motherboards, most BTX motherboards, and most xTX motherboards, which are compatible with one AMD socket 754, socket 939, socket 940, socket AM2 or Intel socket L775 CPU.

A: The Freezone CPU Cooler supports one AMD socket 754, socket 939, socket 940, socket AM2 or Intel socket L775 CPU. The Freezone CPU Cooler supports multi-core CPU's.

A: No. CoolIT systems do not use large capacity reservoirs as temporary heat dumps. Rather, the coolant temperature is constantly regulated by the Thermal Control Module as the system is loaded. Multiple TECs combined with an efficient heatsink design ensure that the coolant remains chilled and component temperatures consistently cool under all conditions.

A: Yes. The Thermal Control Module can be adjusted to further reduce component temperature, or further reduce noise. Since CoolIT systems are sealed and contain no user serviceable parts, you should not attempt to add, remove or modify components from a CoolIT system.

A: The Freezone CPU Cooler has excessive thermal headroom to effectively and efficiently dissipate heat from any CPU. As a baseline, most die cooling solutions dissipate heat at a rate of 0.25 C/W. At 100W, this will put the die at 25 degrees above the ambient temperature. Since the Freezone CPU Cooler has measured thermal resistance of only 0.10 C/W, the die temperature would be only ten degrees above ambient temperature under the same load.

A: CoolIT sells products through many qualified dealers. Please click here for a listing of retailers in your area and online resellers. Please check with the individual dealer to ask about international shipping. To better meet the high demand for our product we are in process of establishing world-wide distribution.

A: MTECâ„¢ stands for Multiple Thermo-Electric Coolers. A thermo-electric cooler or TEC is also known as a Peltier cooler.

A: A TEC is an electronic device that moves heat from one side to the other when an electrical current is applied to it. Because of this, one side gets hot and the other gets cold.

A: A chiller is a device that uses actively-cooled liquid to provide cooling to computer (or other) components.

A: CoolIT Systems is a cooling company located in Calgary, Alberta, Canada. We specialize in precision PC cooling systems that are designed to provide a trouble-free experience for our customers so they can get the most out of their computer. You can find out more about our company here.

A: The Setup Wizard configures the software to get the best performance out of your exact setup.

A: If the name of your video card contains the words GeForce or Quadro, the maker is NVidia. If it contains Radeon or FireGL, the maker is AMD/ATI. If it doesn’t contain any of these, select other in the Wizard and enter what information you can.

A: Adjust the maximum power for your chiller down from the Advanced Options section in the appropriate tab of the Program Settings dialog. Be careful not to adjust it too low or your systems cooling ability may be compromised. We’ve found setting the maximum to 75-80% will usually bring noise level down significantly.

A: The reason for this is that a lot of fans stop functioning when you go below this level. This could easily result in unexpected overheating and damage to your computer.

A: Coolant is a constant in any of the chiller systems whereas not all customers will be cooling their CPU. Even if the CPU is being cooled, other devices such as videocards could be cooled as well so the CPU temperature would only be part of the heat supply.

A: These are designed as fail-safe settings to work together with the other Advanced settings. When the temperature goes above or below these values, the power will jump to 100% or 40% (no matter what any other settings say) in order to keep the temperature in a safe range. Therefore, no matter what the other settings are, the chiller will never allow the temperature to get outside of the “safe” zone which could potentially cause damage due to overheating or condensation buildup.

A: This address is needed since everyday computers have no way to actually send an e-mail to the outside world. An SMTP server provides this capability (it knows how to find out where addresses are located, etc.)

A: This address will be different for everyone. If you are setting up the MTECâ„¢ Control Center on your computer at work, ask the person who looks after your network for the address. If you are setting it up at home, check the website of the company who provides your internet access or give them a call. They should be able to provide this address to you.

A: If you only have one computer, you probably don’t need to worry about this. If you have multiple computers running the MTEC™ Control Center however, giving them unique descriptions will allow you to tell just by looking at the e-mail which computer is having a problem.