CoolIT Systems

So I bought a Domino and it worked fine until yesterday...

The CPU block cracked open while my computer was running spraying coolant all over my motherboard and videocard frying both. Yeah not a hose, or something else, literally the side of the CPU block.

I contacted Cool It about this problem. Their response was that they would send me a new cooler from another line as they are discontinuing the Domino "for obvious reasons". I requested that the parts damaged due to their faulty unit be replaced. Their response was you should get those replaced under the warranty of the manufacture. Im sorry Cool It but you're exploding unit is NOT covered under my other components warranty.

Bottom line is this unit has cost me over $600, and I would highly advise everyone to stay away from this company and their products.

-An upset customer

cas27,

I understand you concern. That is an odd problem. Please email me directly and I will work this situation out with you.


TheJon

Hi I have just had the same thing happen to me .and I have three of domino A.L.C coolers is this happening to all . i need to know know so far from what i can tell i lost two video cards running in crossfire mode . unit started beepping speeding up slowing then slowing down this happen vary fast . i herd a pop so i shut down, opened case and coolint was all over . what a mess. i'm take it apart will let you know total carnage. I'll be talking to coolit about this oh ya been runing this unit about a year.

jenkinson,

I understand the issue that you are having with your unit. Please contact me directly at jon.stanley@coolitsystems.com and I will work this situation out with you.

TheJon

Jon helped me out and got this all squared away. Thanks Jon.