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CoolIT RMA and Support Instructions
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TOPIC: IMPORTANT RMA AND SUPPORT INSTRUCTIONS
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IMPORTANT RMA AND SUPPORT INSTRUCTIONS 1 Year, 3 Months ago Karma: 7
[b]Please remember you must use the Forms on our website available through the "Contact Us" menu for any issues that require Direct Intervention by one of our staff members for either Technical Support or for RMA.

We cannot guarantee that we will respond immediately to something that is only made as a Forum Post. The Forums are meant for the community to be able to talk and support each other in regards to CoolIT Systems line of Chillers and Coolers. We do try to keep an eye on the forums on a day to day basis and will respond as we are able, but Support and RMA issues submitted via our Case System or through our Support email technical_support@coolitsystems.com are brought to our immediate attention.

Please use the above methods in any case where there is a serious support or customer service issue

Our thanks

CoolIT Systems Technical and Customer Support
TheJon
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Last Edit: 2010/06/22 11:10 By coolit-admin.
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